KNOWLEDGE CENTER

Engagement Management

  • Why Do People Resist Engaging?
  • Promotional vs. instructional
  • The Authoritative Voice
  • Player Personas
  • Engagement Manager's Toolkit: Engagement
  • Being an Engagement Manager
  • Keep Ongoing Engagement
  • Sympathy VS Empathy
  • Ideas to Engage Players in Live Challenges
  • Feedback / Survey / Interview Questions
  • Benefits of this Engagement Format
  • Email Template about Restarting of Challenges after a break

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