Pre-Launch Checklist

Launching Challenges to your Players is the culmination of all your work and preparation. First, run through the details of how your Program, Series, Challenge, and Questions are set up to make sure the details are correct before testing and launch.

Program

→  Title
Make sure that your program is titled correctly. 

→  Color
Is the program color correct? Do you have a Hex Code for your brand?

→  Program Banner

Does leadership approve all images? Is the Banner the correct size?

Series

→ Title & Description

When naming and describing your series, be concise but not cryptic about it. For example, a training titled “Health Care Compliance Training: Series 12, Class 8” may need to be abbreviated to “HC Compliance - 12/8,” but something like “HCCT: S12C8” will be more likely to confuse.

→ Time Zones
The Series time zone will match the Program time zone. Clone your series enough times to accommodate the number of time zones your Players are in and label each series accordingly. This guarantees a Player won’t get a notification in the middle of their nighttime but will play the Questions at the same time of day as the other players in their group.

→ Invite Code

If you haven’t shared Invite Codes with Players, confirm that each series has a unique but memorable Invite code. Then, distribute the code so Players can join the series and get ready for gameplay. *players cannot sign up for your series until it has been published*

→ Warm Up Game

If you have any first-time players, or if it’s been a while since the last Challenge, it’s a good idea to provide a Warm-Up Game so they can familiarize themselves with how to play. Check the With Warm-Up Game checkbox to enable this feature.

→ Series Icon

Does leadership approve all images? For example, you might want to make this icon a variation of the Program Icon with a number for numbered series, color variations of a branded element, or find an image that fits the Series theme and create your icon.

→ Disclosures
Did you customize your Disclosures? Although we provide default template Disclosures, your particular series may demand alterations to the standard set of Disclosures. Are they easy to read and understand? If this is a public-facing Series, have both Disclosures been reviewed by legal counsel to ensure compliance with lottery and gaming laws? Did you link your disclosure sites to your install page?

Challenge

→ Title & Description

When naming and describing your challenge, be concise but not cryptic about it. It's recommended to name your challenges numerically, (Week 1, Week 2, etc.) Be sure to check for any spelling errors!

→ Challenge Icon

Does leadership approve all images? Does your Challenge Icon speak directly to the subject matter? Is it a logical variation of the series and/or Program icon?

→ Points Ratio

Chances are, some of your players will need to answer at least one Question after the initial ‘live’ play is over. It’s up to you to decide if those Questions should receive a percentage of the total possible points or be awarded the same points as ‘live’ Players. For some, it’s an encouragement to play the Questions live and keep the energy going among the group. In contrast, for others, it’s a tactic necessary to ensure high scores in areas of compliance or safety.

→ Schedule

Ensure you have provided a logical progression of dates and times when the following will occur:

  • The app will become visible to the users (Learn More Items will be reviewable from the Learn More Items Library)
  • When the Challenge begins (after early morning meetings but before lunch is ideal)
  • When Questions stop being delivered (generally after the midday break but before people end their day)
  • When the Challenge ends (the absolute last minute players will have to circle back and play Questions they missed, ideally up to 24 hours after the final Question is delivered)
→  Daily Delivery Period
Select the time frame you want your Players to use the app each day of ‘live’ play in the Challenge.
→ Flashes
Are Flashes set up correctly? For example, do you have flashes set to trigger after a specific event?  Here are some ways to evaluate the Flashes:
  • Does each Flash feel useful?
  • Does it feel as if there are too many Flashes?
  • Did you add a Learn More link out to any of your Flashes?
  • Are your flash messages arriving too closely to Q delivery times?
Questions
→ Overview
Are the Answer choices correct? To be safe, review all the Questions and make sure you didn’t accidentally make a wrong answer the correct answer. Do you like the look of the Qs in the simulator? Is the correct color represented? Review you Qs for grammar or spelling mistakes!
→ Learn More Items
Do the Learn More items work correctly? Make sure you click the Learn More button on your Questions and verify that you see the web page open or are given a link to the content.
→ Delivery Times
Are the Qs going out the correct date and time? 
Motivators
→ Flashes
Are Flashes set up correctly? For example, do you have flashes set to trigger after a specific event?  Here are some ways to evaluate the Flashes:
  • Does each Flash feel useful?
  • Does it feel as if there are too many Flashes?
  • Did you add a Learn More link out to any of your Flashes?
  • Are your flash messages arriving too closely to Q delivery times?
→ Badges, Awards, & Sweepstakes
Are Badges, Awards, and Sweepstakes set up correctly? During testing, did you receive all of the Motivators that were set up? If not, it may mean the settings aren’t correct on that item. Did it feel like there were enough opportunities to win/earn to keep you engaged? Are you clear about what awards are available to win and how to win them?
Install Page
If you are using one, did you customize your Install Page for your Players? Give it a look and make sure it’s showing the correct Install Site. Then, click around it and make sure all the buttons you set up work as you expect. This is often your Players’ FIRST impression. Here are some related recommendations:
  • Is there a reminder process in place to direct prospective Players to enroll? (We recommend at least three reminders through different communication channels.)
  • If your Program is for Players internal to your organization, make it mandatory!
  • If your Program cannot be made mandatory, have an authority figure invite your Players “as if” it is expected of them to join.

CONGRATULATIONS, YOU ARE READY TO LAUNCH YOUR PROGRAM!

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